AnsweredAssumed Answered

Missing subscribed channels from HD box

Question asked by tripid on May 15, 2015
Latest reply on May 15, 2015 by shaw-don

Hi everyone.


Currently I have two TV's in my condo. The TV in the living room is an older PVR which shows all the channels

regardless if I subscribe to them or not.

I recently added a package to my account including TLC and the PVR shows these channels just fine.


However, the TV in the bedroom is a newer HD box which only shows the channels I am subscribed to "automatically".

This TV isn't show any of the new channels. When I type in the channel it shows red. I tried unplugging the box 3x and

it's not changing.


Any suggestions?