Do not get any sound from digital box. Box is approx 10 yrs old. Was working the other day. Tried all 6 trouble shooting suggestions but still no sound. What now?
We can take a further look into this for you. Which model of cable box are you using there? And, what type of audio connection (for example HDMI direct to TV, or external speakers)?
I am using a Motorola DCT6416 III. It is connected to a Sony Receiver STR-DN1050. It is connected via HDMI. I did switch the HDMI cables but that had no effect. The sound was working a few days ago and suddenly stopped. No settings were changed just worked one moment and the next time the system was turned on the sound was not working.
Thanks for the info on your setup hilford.
Any chance you might be able to eliminate your receiver and connect the PVR directly to a TV set with speakers to see if this works?
Thanks Matt but I can get the sound from my TV speakers by adjusting a setting but I would prefer to have the sound thru my stereo system.
Fair enough! Just want to be sure that sound is actually being output by the box and that's not the issue.
What settings have you got on your receiver for that input? Have you tested that input with another device (Blu-Ray player or console perhaps) since the issue popped up?
Matt. I did change inputs to the Game input and the sound is now working. I guess it must me an issue with the Satv input slot on the receiver.
Awesome, glad to hear it's working now! Thanks for letting us know.
Have sent a message to Sony to see if they have any suggestions for the fix of the input. Time will tell!
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