Hi there, my PVR was not working properly, so after 2 resets it displays 0 and won't do anything. No pic or audio.
Sorry to hear you are having an issue with that but should be easy enough to fix. If you have already reset it we will go onto the next step. Is the coax cable, the one that screws in, going directly from the wall to the digital box or thru a splitter or something else?
If that is direct unscrew the cable from the digital box and the wall for 10 seconds then reconnect it. If it is thru a splitter try hooking one cable directly from the wall to the digital box.
Once that is done unplug the power tot he digital box again for at least 1 full minute then reconnect it. Give that about 10 minutes and see if you can turn it on again!
Hi there, I tried that and some 8's flashed on the display and then again. Turned on the PVR and still 0. Thanks for the quick response.
Ok if that is the case we will need to reset it on our end to fix the problem. We are going to send you a message to your inbox here Inbox | Shaw Support Community in a few minutes.
Just reply to that message with the info we request and we should get this fixed quickly.
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