Hi..I can't be the only one still having problems with reception and pvr boxes. It has been a couple of years and 3 replacements later and would have been a fourth, but decided not to have it replaced for it would mean having to get rid of my recorded shows that I love. I have had so many Techs, including Senior Techs come out and they have all been really nice and have tried to do what they can. The latest was only a couple of months ago. At that time,I was told everything is being done by Shaw to have these problems resolved, but have no idea when. I did have the option to replace again, but was told, the problem will not be resolved. I have just received my Shaw bill on line and I see that an increase of 6.10 per month will apply on my next billing...I normally do not complain, but when nothing has been done to resolve on-going problems what can possibly be the justification for this increase. If someone is on a Two year signed contract with specific rates, no increases should be applied until that two year signed contract expires.
I don't mean to RANT, but with the history of my problems, I am just getting a "little" frustrated.