Hi. I have been having issues with my modem getting really hot and slowing down internet. Is there a way to upgrade to the new modem?
As per your concern it likely won't have to come to that. There are a number of reasons this can happen and hopefully we can help out!
First make sure nothing is sitting on the modem or too close to the modem so it gets good airflow in the vents. You can stand it up on its side, assuming you have it laying down, and that can help even more.
Another thing to try would be to unplug it for at least 10 minutes, or you could just do it over night if that works better. After all that is done you should see it have less temperature issues. If that continues to happen do not hesitate to let us know!
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