For example: When I go to survivor and touch episode 1 it says free HD free SD but then when I click the episode it will only give me the option to watch in SD. In my menu settings my box is set up for 1080. Does anyone else have this problem?
Hello danikj. Most of the HD TV on Demand content is only available to those who are signed up with Shaw Friends.
I did register for shaw friends on June 10, 2015 and as of this morning, I'm still unable to watch any tv on demand in HD. Just waiting to talk to a shaw friend rep on concierge chat.
Did this ever get sorted out?
I signed up for Shaw friends on Aug 13th and I can't get the HD option on these shows. Only SD even though it says both SD and HD are free. I did see some random show on the food network or something with an HD option but Shows on Global/City/CTV/CBS etc aren't letting me watch in HD.
Thank you for reaching out to us. We can definitely take a look into this for you. In several moments, I will be sending you a private message to your community inbox. Please reply to that message with your address and account information for further assistance.
Tony | Community Mod.
I'm seeing the HD option now
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