The signal for this station is breaking up. Is these a problem with the signal or is it just my set?
Hi there benoityvr,
Sorry to hear you're experiencing a choppy signal on that channel. We've checked it from here, and the signal actually looks fine. In this case, it's most likely a signal issue causing the picture to break up. Please take a look at our How to troubleshoot poor picture quality / pixelation guide, as it has some helpful steps on how to resolve this. Let us know how it goes!
I have been noticing frequent breaking up of both audio and video on CBC HD as well as many other channels, NBC Seattle (46) Golf Channel (144) History (243) and others. I have noticed this particularly since my HD box was reset by Shaw overnight several days ago.
Sorry to hear that you are experiencing some issues with those channels. I took a look at our end here and the signal is very good. Have you taken the steps mentioned above to remedy the issue at How to troubleshoot poor picture quality / pixelation?
Please let us know which steps you have taken and we can assist you further.
Lots of audio and video drops while watching the Whitecaps MLS soccer replay on TSN3 (channel 183) this evening. Still noticing quite a few drop outs on other channels too while viewing earlier in the day and over the past few days. Noticed lots of drop outs on Global BC (channel 11) during the 6:00 o'clock news this evening too.
I have reset my cable box (DCX3500-M) and reseated both ends of coax cable. No splitters in the line. No improvement. Nothing has changed in my equipment or set up recently. This issue just started coincident with the latest system reset of my cable box. Maybe it has nothing to do with that but nevertheless there is something wrong with the cable feed.
We've sent a DM to your Community Inbox so we can collect your account information and look into this for you.
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