Or do I need a tech to come and do it?
Hi benoityvr ,
Re: Is it ok to open the Gateway box in order to clean the accumulated dust in it?
We would not recommend opening the Gateway box. If you would like to make arrangements to send a tech please let us know.
Joel | Community Modertaor
To clean dust, I would power down the unit and spray with canned air (Fan and any holes that air can pass through). Of course ensure the canned air is up right and spray away to ensure liquid doesn't come out of the can.
Other than that, there isn't much a tech or anyone else can do to get into the deep insides of the box.
I personally use an air compressor and air-gun,
But hold the fans from spinning when applying compressed air, regardless of the source.
Letting the fan blades spin with compressed air can spin them too fast and burn out the motor.
Had this happen a few times..
kevinds: I personally use an air compressor and air-gun,
I do as well. I also use a moisture filter in the line. Compressors build up moisture and will spit it out. Not good with electronics obviously. You can just let it dry first but if you want to use your computer/electronics right away it can save some waiting time.
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