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shaw pvr constant need for reboot

Question asked by thecase on Jul 11, 2015
Latest reply on Jul 11, 2015 by shaw-ken

I have a Motorola DCX3510-M, and I have to reboot it once or twice a week. It records wrong times, stops recording before end of show(s), misses series, loses sound, etc. etc. Although shaw reps have been out many times, they admit it can't be fixed, as the problem is with the pvr itself. Is Shaw going to get a better machine, or at the minimum do SOMETHING  about this one?