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My wireless connection on the cisco DPC3825 keeps dropping off when watching Netflix and I'm tired of phoning Shaw for a fix that never works very long

Question asked by careyv on Jul 23, 2015
Latest reply on Jul 24, 2015 by stosser

It works fine on a hard wired connection but is terrible in keeping a connection wirelessly, particularly with Netflix where last night for example it dropped off at least 8 times in less than 30 minutes.  This router looks like it is subpar on online reviews.  Can I get a replacement from Shaw that is newer than what appears to be an old router,  or am I going to have to buy my own GOOD router?