AnsweredAssumed Answered

Westlock, Alberta

Question asked by steve3327 on Jul 26, 2015
Latest reply on Jul 26, 2015 by shaw-jason

enough with the increases. I've had your service since 2010 and NOTHING HAS BEEN UPGRADED OR ADDED since day 1. Everything is still mostly analog barely any hd the only things that have happened since I became a customer was an upgrade from high speed 25 to Internet 30. Why am I paying for these said "upgrades" when nothing is ever getting upgraded? is it because you have the monopoly for TV for people living in apartments? I'd like an answer today or tomorrow. I am not a happy customer. Do not increase my price to pay for upgrades when there is none! Also you have the monopoly on Internet as Telus only offers 1 Mbps service. someone get back to me asap.

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