AnsweredAssumed Answered

How to change ip address

Question asked by freda999 on Aug 25, 2015
Latest reply on Aug 30, 2015 by lesaonar

I have the Hitron cable modem with Shaw. I access the internet using wifi.


There is a social media site that has banned my ip address. I was innocent but contacting the site numerous times has got me nowhere in resolving the issue. I would like to get back into the site but I keep getting a notice that my ip is banned.


Is there a simple way to get a new ip address? I was told by a Shaw technician in chat to unplug the modem for at least 8 hours. I unplugged it for 10 hours and when I plugged it back in I still had the same ip address.


How to change my ip address? I know how to access the modem on the internet if that helps any.