I recently joined shaw and I received the most basic motorola cable box (not a PVR). I have since purchased an older PVR box from a previous shaw user. Its a Motorola DCT3416. When I follow the set up instructions it only shows me a screen with "one moment please" Ref code S0a00. I have waited more than one moment (2 hours), I have tried unplugging the machine and reversing the cables. Is there anything else I can do to activate this PVR box? Or did I just get ripped off?