AnsweredAssumed Answered

gateway remote is not working properly

Question asked by deeplyfelt on Sep 8, 2015
Latest reply on Sep 11, 2015 by deeplyfelt

Our gateway remote has quit working properly. The  PVR , VOD, Guide, Live TV buttons no longer work. Other buttons don't do what they are supposed to eg the left button is moving to the right. The OK button jumps randomly around the menu instead of choosing the item. The gateway system was only installed recently when we bought our new Samsung Smart TV.