I just noticed on Shaw's website that the big Arris gateway box has been replace by a new sleeker looking unit. Is there any advantage to the new unit over the older ones?
Great observation! The new Gateway HDPVR can now act as a standalone PVR, or you can add up to five Portals to create a whole-home system. Even if you only have one TV, you'll benefit from the flexibility of recording 6 HD shows at one time, plus the ability to set and manage recordings from an iOS or Android device. The new Gateway HDPVR is compatible with both of our existing Portal models.
So is the guide, menus, etc... the same as the current gateway hardware?
I had a chance to play around with it on our test station, and functionality and visually it remains the same as the previous Gateway system.
Any info on the model number of this new gateway? any speed improvement, especially to the guide?
Yes, the model number is under XG1v3. I have checked it out by our test station and I personally feel the speeds to the guide are better, including guide navigation. Let us know if you have further questions about it. The design is quite sleek!
Tony | Community Mod.
Is the new box any quieter? I mean as far as fan noise?
We live in a condo, and the gateway is in our living room, and we find the gateway painfully loud. If so we may want to switch boxes at some point.
I have confirmed with our technical teams and at the test station that it does not have a fan. It has passive cooling so no noise issues as far as I can hear
Edit [shaw]matt: The new Gateway PVR actually does have a fan, sorry for the confusion! That said, it's actually still very quiet.
Great to hear about the lack of a fan .We live in a tiny apartment and the fan noise was certainly keeping me from buying a unit .
I guess external drive will still be allowed (even if not fully supported ?)
Hi sherds ,
Great question, yes these new Gateway HDPVRs will support up to a 6TB external drive. We are only able to support Shaw's products and services, so if you plan on using a third party external drive, our support will be very limited with the device. If you are using a Shaw external drive, it will be fully supported. If you have any other questions or if there is anything else we can assist you with, please let us know.
Joel | Community Moderator
Thanks for the reply Joel . A tiny bit of confusion .I thought Shaw stopped selling external drives years ago or are they thinking of bringing them back and if so in what capacities ? Also a bit surprised that the new unit is still at 500 Gb .Arris definitely has a 1 tb model i believe which seems a more appropriate size these day but i will definitely be boosting the size greatly when i get my unit.
I would be interested in a "Shaw supported" expander as well. Anyone know where to buy one?
donaudio, i'm pretty sure the Shaw branded external drives are discontinued .They are often on craigslist (1 tb & iomega) but most of those would probably be out of warranty . It's quite easy to build your own even though it obviously would not be shaw supported . Don't think i can put a link to another forum about the gateway but if you search on gateway and shaw and external hard drive you will find the appropriate thread .The only thing to be concerned about is getting the proper external case and the proper drive (although with the new unit obviously no-one has tried this but the gateway is also an Arris box and chances are good that what worked there will work with the new box .
Though the link looks 'clickable' it is not.
Replace the [DOT] with a . in your browser.
That should get you started.
Hey sherds, to confirm, the new Gateway PVR does have a fan, although it seems to be a very quiet one.
Ah well .It was good while it lasted . I guess i will wait to see what people have to say about it . My partner is pretty sensitive to noise and like i said we live in a pretty small space. Is the fan active all the time ?
From what I can hear (I had to put my ear up to the unit), the fan is likely on constantly, although it will have multiple speeds depending on temperature.
Shaw hooked me up with the xg1v3 today! So I have the new Gateway and one portal.
The unit seems to work well, even though I haven't tested everything. Functionally there is no difference between the units. The XG1 is much quieter than the gateway I had before, but there is a slight fan noise coming from the unit. The sound is very faint.
The guide responds better than the old Gateway unit I had, and does not seem to be plagued by the "flashing" issue others are reporting, even advancing many days into the guide.
So far I am pleased with XG1! So far.... LOL
So I just got the old gateway a month and a half ago. Purchased in full - it still has the plastic wrap on the front of the gateway and portals.
Now I feel ripped off. Official "Shaw" mods on this forum: functionally what's new with this new unit as the guide speed is as slow as heck on the old one I just purchased?
Feeling buyers remorse now.
Hey abdba ,
The biggest difference between the new Gateway and the previous version is that you can now connect the main Gateway box to your Television. To my knowledge they both run on the same guide software and version. For a more in-depth look between the two you can find the hardware info here: Hardware Information - Gateway HDPVR and Hardware Information - Portal / Gateway.
Thanks for the reply Harvey,
I guess that would have saved me a portal purchase but what the specs can't tell me is: "is it faster?". After switching to Shaw only a couple of months ago I have a frustrated family as the system is sooooo slow.
It has to be better because it could not be worse. For the third time since I got it a couple years ago the big Arris has totally deleted all the recordings on it with a power outage. I guess I could spend another $100 plus for a UPS but why should I have to? Frankly I can't believe it took them this long to replace that garbage box. I have a much older Motorola PVR that is 100% better than the gateway in every way.
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