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Problem with digital box

Question asked by merlin46 on Jan 27, 2013
Latest reply on Jan 28, 2013 by shaw-matt

I have 3 digital boxes, 2 work fine, the third did, but recently has started displaying only E607 and a flashing symbol that I cannot read. Pushing any/all of the buttons on the box or any of our 3 remotes does nothing. I was going to unplug it, but the installer said the boxes must always be left connected to power for updates. How do I get it to function?

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