when using remote to view TV guide, response is very sluggish with loading TV guide and scrolling through channels. I have tried unplugging power cord for hard reboot, did not work. Any suggestions.
Is this the DCX3510? If so, known issue, and it should be helped in the next couple software updates.
Hi, Sorry I was not clear in my question. It's a Shaw Direct HDPVR- 630. Hope you can still help me out here.
No, I have no experiences with the 630, almost bought one a couple times though...
I'll have one of our Shaw Direct members join the discussion here.
Hi coyote@canyon. This might be a silly question, but do the lights appear dim on the remote when you press buttons? Also, are you finding it slow in any of the options menus, or just the guide?
Hi, I'm just following up to see if you're still having the issue with the sluggish speeds. If you are, we have Rory here ready and able to assist.
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