AnsweredAssumed Answered

Setting up Old PVR at new address

Question asked by drjones55 on Jan 29, 2013
Latest reply on Jan 31, 2013 by shaw-lance

I have a DCX3400-M that I purchased a year, maybe two ago. I just moved from my old residence into a new home where there is already cable hooked up. I had a Shaw install tech in today to hook up my internet and said I should be able to just connect my PVR up to the tv in my room and I'm good to go. However, that was at 10am this morning, it is now 6:30pm and while I can get the guide to come up fine, every channel says "One Moment Please. This channel should be available shortly. Ref code: S0a00.


Anyone know why I'm not getting any actual picture and sound?