AnsweredAssumed Answered

Fix poor  quality

Question asked by davefrombc on Dec 6, 2015
Latest reply on Dec 7, 2015 by shaw-lance

I  have  had  Shaw  service technicians  here  several times  for  pixilation and drop  out  problems on several   channels.  It  has yet to  be  fixed.. The  problem  is not  at  my  house , or the  drop  it is fed from according to  the  service tech  who was here  last . .The signal  is strong ,  but  quality  is bad  so the  channels  do  not  lock  on. This  is happening on  multiple  individual  channels,  not  on the  entire  channel  list ,  so  it  is frequency  band specific. I cannot  contact   Shaw  by  cell  phone  because I know  of  no  way  to  "press one"  to  break  out  of the  *#$%!! computer generated  list  and talk to  a  live  body .