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Programing shaw gateway remote on Samsung JS8500

Question asked by msobocan on Nov 29, 2015
Latest reply on Dec 27, 2015 by duncrob

I've tried finding the answers myself but am having difficulties programing the shaw Gateway remote (Arris MP2000).  When pressing both the OK and Menu button I see the power button blink once but not twice (not sure if the blinking is supposed to be sequential).  When keying in the codes, the remote tries to change channels, etc on the gateway which I would think would not be possible in programing mode.  So firstly, I'm trying to find out if I'm successfully placing the remote in programing mode and for the life of me I cannot find the remote code for the Samsung JS8500.  The search does not find my model but I'm trying to use 10812