We just put our dish up after getting our house resided and now it says that we are not authorized on any channels. How do we get our channels back?
Likely need to have your box refreshed with your packaging, I don't know if you can do this online yourself or not. The online customer care might work for you?
Thanks Kevin. That worked.
I thought the option to do the refresh was in the Customer Care pages, but I wasn't 100%. Thanks for letting me know it is there
i just called the shaw center and used their automated refresher. It took a little while but it worked.
Hi there maria3296
Are you still having trouble with this? If you are please let us know and we'll see about getting one of our Shaw Direct reps over here to have a look into it.
Colin, thanks for asking but refreshing helped. It's all good!
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