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Shaw gateway remote doesn't program

Question asked by davefehr on Dec 14, 2015
Latest reply on Dec 14, 2015 by shaw-ken

Hi

 

ive had gateway hooked up to my Samsung plasma for over a year and a half and has worked fine.

 

i recently re arranged the physical set up of the tv and arris box and added an Xbox to the mix (no reprogramming or anything...just plugged the xbos to the TV).  It was fine for a few days, but now the remote does not program up to the TV any longer.  The power button does not light up when I press it (all eve functions still work) and weirdly enough the remote does work on increasing the TV volume but not down.

 

ive tried reprogramming it but it doesn't work.  Wondering if it may be a remote thing.  Thanks

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