I've been unsuccessfully trying to login to my router at IP address 192.168.01. Is there an issue. The error message says connection refused.
I am sorry to hear that you are unable to log into the modem. The easiest resolve is just to reset the modem, this will hopefully resolve all connection issues.
On the back of the modem, you will see a pin hole reset button. Please take a pen or pin and press that for 30 seconds. All the lights on the front of the modem will start to flash. Once they are solid you should be able to reconnect. If you have changed the wifi name or password in the past, it will be reset to the information on the sticker on your modem.
If you have a router attached it may be the reason you are having an issue logging in, as it may want to be interacting with the router instead of the modem. Please let us know if this is the case.
Have a great day, and hope this helps.
That did the trick. Thanks!
Excellent Glad I could help! Have a great night.
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