AnsweredAssumed Answered

Gateway guide problem

Question asked by rwb407 on Dec 15, 2015
Latest reply on Dec 15, 2015 by shaw-ken

My main Gateway guide is not populating in a timely fashion. It's not too bad for the present, but if I scroll ahead a couple of days it can take 15-20 seconds (or not at all) to update. This has been going on for several months now. Conversely, our remote Gateway portal loads quite quickly.

I've tried unplugging the main Gateway and/or the main portal, but without success.

Any assistance would be appreciated.

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