Just wanted to let you know that for the last week or so, Fox Rochester has been having audio problems. The sound cuts out occasionally. Happens on both the HD and regular feeds.
We're primarily on the cable side here but we do have the occasional employee from Shaw Direct that might be able to chime in. Can you confirm that this is indeed satellite services you are having difficulties with?
Yes, satellite. Is there another forum I should post this on?
Unfortunately, I do not believe that there is a forum for our satellite team like we have here. I'll forward the feedback but there is likely more success if you were to report to them directly. Since they are able to review the account and any possible details that may be identified causing any issues. They can be reached at 1-888-554-7827 at your convenience.
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