Past week+ near-zero or timeout on speed test (SST & others) "upload" despite fast >120MBPS "download".
Bypassing local equipment (direct modem-PC connection) no help.
Kill anti-malware/firewall etc. no help; swap out PC no help.
Swap out ethernet cable no help.
Restart all devices no help.
All services underground; watermain replacement underway.
DPC3825 (bridge mode) lights look good.
1. Bad service - overload (seems unlikely - very fast download speeds - 24/7 issue not peak-hours issue)
2. Bad service - watermain replacement damage
3. Bad modem - 13 months old.
Online chat tech support generated technician appt for 4 Jan.
Can't wait. Cost immaterial.
Any place I can swap out the modem? Buy a replacement that will work with Shaw?
Any similar issues where cause is other-than-modem?
Any other ideas?