AnsweredAssumed Answered

Chromecast failing to Configure on Desktop

Question asked by silverjohn on Jan 8, 2016
Latest reply on Jan 8, 2016 by shaw-jason

Windows 10

Modem Model DPC 3825

 

I purchased a Chromecast and am attempting to set it up connecting through my desktop.  I download the app and it hooks up all right to start the process but then I get an error message that reads:

quote

! Uh, brain freeze

 

Something went wrong.  We weren't able to save your settings to your Chromecast.

 

1.  Ensure you are not connected to VPN.

2.  If you have a dual band (2.4 and 5 GHz) router-ensure it is not in AP isolation mode.

3.  If your router has MAC whitelisting, ensure that your Wi-Fi network allows this device and your Chromecast to join.

unquote

 

I checked the Shaw forums and I've reset my modem to make sure the default password is good but still the same fault.

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