TV channels are not working in Chilliwack.
Internet and phone are ok.
Channels are digital blocks and distorted, others are one monent please....
Sorry to hear about that issue cartel
Have you tried some suggestions in our One Moment Please Error (Ref Code: s0a00) article to see if it helps restore picture to your cable? If issues persist after trying, please let us know here and we'll get your account information for a closer look.
It's not just my TV.
Tried reset before I posted.
Be nice if this can be fixed...its been over 3 days of this
We see that you had contacted in the past, and we were able to view your account information. On the account, we see that you have a total of 4 cable boxes. Do you notice pixelation on all cable boxes, or only a certain one in the home?
thanks, yes its all boxes.
some channels work fine, 120 for example, others like 82 and most below are pixelated or "one moment".
channel 4, 14, 15 work also.
I see Ken was able to locate a past conversation with your account information. Unfortunately, I am having trouble finding such conversation. I'll be sending you a private message to further assist as it is likely we'll have to be sending someone out if you've already given the steps in the document a try.
I would just send someone to check it out.
Its still not fixed.
Ouch, definitely not cool. I'll send you a message about the soonest available appointment and we'll go from there.
Retrieving data ...