I have a bought outright gateway HDPVR, will shaw exchange it as its getting noisy?
Hey there gordcochrane,
Thanks for reaching out! We're sad to hear that your Gateway unit is being noisy! These units do have fans, and when dust eventually builds up in the fans, the fans can get a bit noisy unfortunately. What I'd recommend is taking the unit to a well-ventilated area, then use a can of compressed air to loosen up and blow away the dust that may be stuck in the fan areas of the Gateway. Give this a shot, and let us know if the Gateway continues to make a loud noise. Do keep in mind, as these units having moving parts (fans) inside, it's normal for it to make some noise, but it shouldn't be overly loud.
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