Hi, about a week ago I got a sudden large ping increase to game servers. Before I would always ping 60-80ms. Now I am always 150-250ms. My ping to other servers is also much higher. I used to ping 25ms to google.com and now it is consistently 120ms+. It happens to all servers all the time. It is having a very negative effect on gaming, netflix, youtube, on all devices (including wifi), and all internet activities.
My computer is connected directly to the modem (ethernet, not wireless). I have reset both, and I have not made any settings changes. On the game servers I am the only one affected so it is not the game server. Shaw speedtest to Calgary (I live in Cochrane) shows good ping (about 12ms) and good download speed (20-40Mbps). However, when I do a trace route I don't go through the Calgary DNS at all. For some reason I'm routed to Toronto first, with very unstable connections.
Here is a tracert to a Chicago game server:
Tracing route to c-74-91-115-167.premium-chicago.nfoservers.com [126.96.36.199]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.100.1
2 * * * Request timed out.
3 145 ms 27 ms 174 ms rc3no-tge0-0-0-13-1.cg.shawcable.net [188.8.131.52]
4 12 ms 38 ms 438 ms rd1so-ge1-0-0.cg.shawcable.net [184.108.40.206]
5 232 ms 58 ms 119 ms rc4ec-tge0-0-0-0.il.shawcable.net [220.127.116.11]
6 * 83 ms 121 ms equinix-ix.ord1.us.voxel.net [18.104.22.168]
7 121 ms 101 ms 64 ms internap.ord1.us.voxel.net [22.214.171.124]
8 70 ms * * border10.po1-bbnet1.chg.pnap.net [126.96.36.199]
9 229 ms 92 ms 53 ms inap-b10.e5.router.chicago.nfoservers.com [188.8.131.52]
10 68 ms 168 ms 82 ms c-74-91-115-167.premium-chicago.nfoservers.com [184.108.40.206
As you can see I am routed to 3 Shaw servers first, and they all appear to be in Toronto. There is also very large ping times and variations to all 3 of these servers. This is consistently the case. I don't have a copy of a tracert from before, but I am sure it did not pass through Toronto. For some reason I am suddenly being given very circuitous and unstable routes.