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Can't send email

Question asked by mbsomers on Jan 14, 2016
Latest reply on Jan 14, 2016 by shaw-tony

I am vacationing in Mexico and having periodic problems sending email using Thunderbird  version 38.5.  My  current settings are as follows:

          Server name: mail.shaw.ca

          Port:  25

          Authentication method: Encrypted password

          Connection Security: none.

 

The last error message I received is:  Sending of the message failed.  The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca timed out. Try again.

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