AnsweredAssumed Answered

Shaw Portal won't load.

Question asked by juanjohnson on Jan 11, 2016
Latest reply on Jan 11, 2016 by shaw-harvey

Hello, I have a gateway HDPVR with 3 portals at home. One of the portal won't load, keeps showing the "ARRIS" logo, I pushed the reset button in the back of the portal but keeps doing the same.  The other 2 portals are working perfectly. That's why I haven't been doing anything to the gateway. How can make this work again? This portal never have been showing the clock since it was install so I dont know if it showing any code either.

 

anyone have and idea of how I can fix this or do I have to take it to shaw?

 

thanks!

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