Hello, I have a gateway HDPVR with 3 portals at home. One of the portal won't load, keeps showing the "ARRIS" logo, I pushed the reset button in the back of the portal but keeps doing the same. The other 2 portals are working perfectly. That's why I haven't been doing anything to the gateway. How can make this work again? This portal never have been showing the clock since it was install so I dont know if it showing any code either.
anyone have and idea of how I can fix this or do I have to take it to shaw?