comoxvalleyuser

Tried to get some consideration, Shaw loses a(nother) customer.

Discussion created by comoxvalleyuser on Jan 14, 2016
Latest reply on Jan 14, 2016 by shaw-brayden

The header says it all.  Tried to get Shaw to upgrade my old single band WiFi modem, but after 20 yrs as a loyal customer (and I have 3 services, a monthly bill in the mid-$100+ range) they wouldn't budge an inch.  Other providers knock on my door regularly with good offers, but I never wanted to switch, price wasn't the issue.  However, loyalty is.  Now  some customer service eCare rep will reply to this with "send us a private message, look in your Inbox" but I won't be responding, because I am gone.

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