AnsweredAssumed Answered

Guide showing channel name only

Question asked by kirbycochrane on Jan 12, 2016
Latest reply on Jul 30, 2018 by shaw-shaun

For the last day or so my Gateway system guide has shown nothing but the channel name and not the program information. I've tried resetting both the portal and the Gateway unit with no luck. I've also tried unplugging and plugging back in. As you can imagine a PVR system with no programming information is pretty useless. Can you please let me know how to fix this? It's on all portals so I don't think the issue is isolated to a portal.