I've unchecked the "save drafts" in the options, saved, but it's still happens. Anyone else? It's random draft e-mails in the draft folder with no address or content.
If you are concerned about it and possibly worried that maybe you have something else using the email there are 2 things you can do. First run a full virus scan on your computer to ensure nothing is running on your computer causing an issue.
The next step would be to change the password on your email address which you can find the steps to do that here! How to Change Your Email and Webmail Password
There are no known issues with this so my guess is still that it is likely just a misclick or autosaving emails left open for a while when composing. But this will make sure nothing else is happening!
Likely just a misclicked button at some point along the way. I have them pop up in there sometimes randomly. Can happen for a number of reasons but just deleting them if they come up the rare time and should be good!
Happens at least once a day though...
I had changed my password when this first started happening, I did it twice in 24 hours, just to be safe. No change. It happens just after I log off, I've noted the times I've logged off. But not EVERYTIME,
And I've also noted that I can't logoff off on occasion, I try but nothing happens. Random. I've cleared any e-mails to be sent or saved and closed each time. Bizarre. I'm calling it solar flares.
We can take a look at our side, maybe refresh your email account on our side, make sure nothing odd is happening on our end. We are going to send you a private message to your community inbox https://community.shaw.ca/inbox\\
Just reply to that message when you get it with the info we ask for and we can take a further look .
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