AnsweredAssumed Answered

two XG1v3 units in the same house?

Question asked by ironicman on Feb 4, 2016
Latest reply on Feb 5, 2016 by ironicman

Hi. Is it possible to have two XG1v3 units in the same house on different tvs? When I phoned shaw some time ago, the person put me on hold while they researched the question, then they said I could do it as long as I didn't want to add any portals to any of the XG1v3 I bought 2, one for me and one for my mom. I've had mine set up for awhile now with a 3TB expander and it works well. When the shaw technician came in to set up the one for my mom's tv, he said the person he was talking to on the phone said you can't have 2 in the same house because they interfere with each other. I don't understand that. Isn't there something in the advanced menu that can shut off the portal function so i can have two XG1v3 units in the same house, each one just acting as a stand alone unit for one tv? I don't need to use any portals....that way, both me and my mom can have 3TB of recording space to record our own shows. Thanks