AnsweredAssumed Answered

Can't receive incoming calls

Question asked by marcie_es on Jan 26, 2016
Latest reply on Jan 26, 2016 by shaw-jason

We just had our home phone set up and we cannot receive calls on it. We can make outgoing calls no problem. I tried connecting the phone directly to the Shaw terminal in the T1 jack, to see if the problem was in the house wires, but the problem remained. I have tried various phone and have also tried resetting the terminal. Any ideas of whatelse I can do?