AnsweredAssumed Answered

Shaw Advanced Hitron CGNM-2250 Modem - Anyone have Guest WiFi issues?

Question asked by briareos on Feb 3, 2016
Latest reply on Feb 7, 2016 by shaw-shaun


I just got a Hitron CGNM-2250 modem and I was attempting to enable the Guest Wifi mode.  I was successful at getting this to work from the factory default settings.  I used an iOS device to select the SSID of the Guest WiFi hotspot.  It then takes me to a Guest webpage where I enter in the password for the Guest access.  This works successfully.


I then changed the LAN Setup "Private LAN IP Address" to something like and set a DHCP range from to, leaving the Subnet maask at


I then go back to my iOS device and select the Guest WiFi SSID.  I get full signal bars, but the Guest webpage password screen does not come up, nor can I access the internet.


Could someone tell my why changing the "Private LAN IP Address" to something other than the default breaks the guest access? 

If anyone has the Hitron CGNM-2250, could they please test to see if this happens on their setup?


Please help,