SO, why doesn't it surprise me that Shaw's Customer CHat tool results in an "Address not found" error....?
Shaw — Use online chat to ask our Customer Care for help - Shaw.ca
Thank you. I tested with the link you sent, and it does look to be an old link. On the Shaw.ca page, click Contact us at the top and select that Chat option. I just tested and it is working fine.
Are you getting this error when going to the page or when you select Chat Now?
When I click the Chat Now button. I do get the Pop-up window (am surprised people even use that method still with the better solutions available today), but is blank with the error as per screen grab attached.
Have tried both Chrome and IE 11, Windows 7.
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