How is a credit balance on a closed account refunded to the customer?
If there is $20 more more credit on the account, we can process a refund cheque request. If it is under $20, you can come in to any of our retail locations and get the credit refunded in cash.
We've sent you a direct message, you can locate it in your Community Inbox. We'll collect some account information, and then we can run some tests on your hardware from here.
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