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DCT Power cycling

Question asked by igmiller1 on Mar 15, 2016
Latest reply on Mar 15, 2016 by shaw-matt

What is considered acceptable frequency for a DCT power cycle to resolve issues? Last night I had to power cycle my DCX3200 3 times in the space of two hours.Two times the terminal would lock up and not respond to my remote and then

all but a few channels came up with "not authorized". Recycling the terminal fixed the problem but having to do this at least 5-10 times each month is becoming annoying. What is the resolution please? PS the DCX3200 has already been replaced and the one I currently have is about 8 months old. My old DCT 6200 had to be recycled maybe 3 times in the 7 years I had it. Perhaps these newer terminals are