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How to turn off DVS, Descriptive Service on Arris Gateway

Question asked by volunteer1022 on Mar 7, 2016
Latest reply on Mar 10, 2016 by shaw-tony

DVS is a very annoying feature for the none deaf. I tried using the info button and changed the language. This worked for that viewing but reset back to DVS enabled after that show. I could not find out how to make this a permanent fix.