AnsweredAssumed Answered

Authorization failed

Question asked by jpb103 on Mar 26, 2016
Latest reply on Mar 26, 2016 by shaw-tony

I know based on the archived support requests that you guys see this one fairly often. Yesterday, a pile of channels stopped working. A dialog shows up saying "Authorization Failed: Failed to authorize content". I've power cycled the digital box and inspected the coax cable. The cable looks undamaged and I've made no changes to my channel subscriptions but the issue persists. Can you have a tech look into it on your end please?