AnsweredAssumed Answered

Streaming videos causing Shaw modem from 4 solid green lights to 2 lights

Question asked by zhong on Apr 18, 2016
Latest reply on Apr 18, 2016 by shaw-lance

Streaming videos causing Shaw modem from 4 solid green lights to 2 lights

 

Just recently these past few days this has been happening to me.

 

 

I don't know whether it is Shaw Internet service problem, Shaw Modem or Linksys Router problem ?

 

 

Streaming videos using my Linksys router is causing Shaw modem changing from 4 solid green lights to green 2 lights.

 

 

After that happens wired internet and wireless internet doesn't work any more from my router.

 

Is that caused by my Linksys_WRT54G router ?

 

Cause I understand usually when my Shaw modem is normal it has 4 solid green dots.

 

I have to reset my modem each time to get 4 solid green lights on my Shaw modem and reset my router by turning power off and on to both before my internet will work again wired or wireless.

 

 

Thanks

 

 

Patrick

Outcomes