Are you able to change the DNS settings on the new hitron modem
We would be happy to go over this with you. If you log into your modem using the steps outlined here https://community.shaw.ca/docs/DOC-1046#hitron that will get you started.
Next at the top of the screen click on Basic then WAN settings and you will find a space there for a primary and secondary DNS. Hopefully that helps!
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