Hi, EPCOR was doing work out back today so had the power off for 3 and a-half hours. My PVR hasn't finished loading the TV Guide so could you please let me know how long this generally takes. Thanks.
Afternoon breeann !
If there were any interruptions to the cable box (due to power loss or a reboot) for our Classic Guide menu, it may take up to an hour for all listings to be restored. Hopefully that answers your inquiry! If you have any further questions or concerns about your services, please do not hesitate in contacting us back.
Thanks for getting back to me, Ken. It's been 6 hours that the power has been back on. I'll give it some time to reload because I remember this happened a year or so ago and by the next day it was fully reloaded. Patience is a virtue ;-)
Hmm, 6 hours is a fairly long time. Is there any info loaded at all if you checked, or still To Be Announced? If it's still TBA, I would try another reboot (unplug power for at least 1 minute before replugging it back), wait till it completes it's boot up procedure, then turn it back on. In the next hour, please let us know if information has loaded or if it continues to be blank on the guide.
Hi again, Ken, yes some of the TV Guide info is loaded and some still says To Be Announced. If it's not fully reloaded in the morning, I'll do as you suggest and unplug the power for a couple min's, etc. Think it's best to wait where some of it has loaded. Thanks so much.
Wanted to let you know, Ken, that my PVR TV Guide was fully reloaded when I turned my TV on this morning ~ Yay! Maybe it's a bit slower reloading where it's older (bought from Shaw in June/2012).
Thanks so much for helping me out. Have a pleasant day!
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