My gateway remote stopped working over night, I have changed the batteries by that did not help. Where can I get a new remote?
If you've changed the batteries and it's still not working, you can stop by any of our retail locations to swap it out for a replacement. One other thing you can try first is resetting the remote back to defaults with the following steps.
1. Press and hold in the Menu and OK buttons until the Power button flashes twice and release both buttons.
2. Enter in 9 - 9 - 9 - 9. The Power button will flash twice.
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