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Inbox emails disappear after reading them. Don't see how to keep them visible in preferences.

Question asked by drakkar on May 8, 2016
Latest reply on Jun 15, 2016 by soccon

My family have several shaw email accounts. On Shaw Webmail, one account keeps the inbox messages visible after reading them, but the other account does not. I compared the preference settings and see no difference between the two accounts. Any ideas would be appreciated.