I don't have Standard or html when I click preferences
Sorry to hear you are having issues but we would be happy to go over this. I am guessing this is a question about our Shaw Webmail website, https://webmail.shaw.ca.
Just to be sure what you are seeing, when you go into Preferences click on the Mail tab to the right. that will be right above the Receive section.
The third option down would be Display Mail and that is where you can make this change. Make sure you click Save just under to the right of General after you make the change to it is locked in.
If you go into the Mail section of Preferences and do not find that setting what do you see?
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