AnsweredAssumed Answered

Modem Losing Connection (Castlegar area)

Question asked by buzzard777 on May 9, 2016
Latest reply on May 11, 2016 by shaw-brayden

Hi, I've been experiencing frequent disconnects late at night since Saturday night (May 7th)


My internet will drop out for 20+ seconds at a time. In more severe instances, my modem has lost connection and gone through the startup sequence (Power, upstream, downstream and online lights blinking until it reconnects), lasting for a few minutes.


This has been sporadic, happening anywhere from every 5-10 minutes and sometimes not for hours. Restarting the modem did not solve it.